Speak to customers, either face-to-face or over the phone.
Understand customers’ diverse and specific business needs and apply software solution knowledge to meet their business needs.
Ensure quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers’ systems and processes, and then documenting them.
Identify and develop new business through networking and follow-up courtesy calls.
Prepare and deliver presentations and demonstrations of software to customers.
Market and promote a portfolio of products by writing and designing sales literature and attending industry events.
Develop effective sales plans using sales methodology.
Provide technical advice on software solutions and how they can be applied to assist in a variety of contexts such as accounting, manufacturing or other specialist areas.
Meet sales targets set by managers and contribute to team targets.
Network with existing customers in order to maintain links and promote additional services and upgrades.
Respond to tender documents, proposals, reports and supporting literature.
Carry out cold-calling in order to create interest in IT products & services, generate new business leads and arrange meetings.
A Bachelor’s degree in computer science, IT, software engineering or related field.
A minimum of 1-2 years of experience in the field of technology, in any given role.
Solid working knowledge of the software industry.
Previous sales experience in the technology field is preferred.
Excellent interpersonal & communication skills.
Professional and friendly demeanour.