Building a centralised digital platform to manage Penang’s non-Islamic houses of worship (RIBI)

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Project Overview: Digitalisation of the RIBI data management system

Penang Harmony Corporation (HARMONICO) is a state government agency overseeing non-Islamic religious affairs. With limited and scattered records of these affairs, the agency was looking to replace their existing manual, paper-based documentation.

In line with Penang’s 2030 vision of a “Smart, Green State”, HARMONICO sought VeecoTech’s expertise to launch eRibi, a centralised digital platform that systematically collects and manages data on non-Islamic houses of worship (RIBI) in Penang.

Challenges: When traditional documentation disrupts workflow

Previously, RIBI records and dana (funding) applications were maintained as paper-based. This made it hard to organise and update the data efficiently. Moreover, processing and verifying the information required significant manual effort from both the HARMONICO team and the Pengguna (users). Besides that, the government faced difficulties in reaching out to all RIBIs across various districts to ensure proper registration and participation.

Solution and Strategies: Structured, digital database with an interactive dashboard

We transformed RIBI management into a more efficient, transparent, and inclusive process. The new system not only helped the agency simplify administrative tasks, but also empowered RIBIs by providing them with better access to resources and support.

Image of the final user dashboard.

Image of the final admin dashboard.

Image of the e-directory open to the public.

Solution and Strategies: Intuitive and easy-to-use design

We designed an intuitive and user-friendly platform where the Pengguna can seamlessly register and update their information, while the HARMONICO team can efficiently process the records. Furthermore, the automated verification and processing featured reduced manual work and approval delays.

A look through the “Pengguna” user interface.

Solution and Strategies: Simplified registration process

The new system enabled RIBIs to register online. This made it easier for the state government to identify and officially recognise them.

A look through the RIBI registration form.

The Results

VeecoTech developed a platform that helps record, plan, and manage non-Islamic affairs systematically

Leveraging our development expertise, we delivered an intuitive digital platform that streamlines workflow, reduces manual workload, and simplifies RIBI registration — helping to establish the foundation for more inclusive and sustainable governance.