About CRM platform

A Necessary Tool for Any Business To Thrive in Customer Relations

A CRM platform is a technology used by a business to manage customer interactions and capture crucial data collected throughout those interactions. Customer relationship management systems assist businesses in collecting and analysing customer data, as well as turning that data into useful information that improves business relationships. With CRM:

In fact, CRM does not only manage customers, but also helps organisations in various aspects of centralised management, including clients, suppliers, and potential customers. Automate every aspect related to customer interaction including sales, marketing, analysis, customer support, and service!

Cloud-based CRM

Never Miss an Opportunity to Expand Customer Value

Cloud CRM is also known as Software-as-a-Service (SaaS) CRM. With effective cloud CRM software, you no longer worry about the possible loss of information and no longer rely on manual spreadsheets to access customer-related information. It makes the customer relationship management process as seamless as possible!

With a cloud CRM, you can leverage information and collaborate easily. Keep in sync with team members by connecting everyone to one CRM platform.

Why CRM

Must-know Benefits of Customer Relationship Management Systems

Improve Data Efficiency

Customer data from the CRM system is centralised in one place. Customer service teams can access real-time customer data at a glance and it can provide a more personalised response.

Reduce Management Costs

The CRM system digitises the enterprise’s sales business process, manages sales staff work processes at a lower cost compared to standard management strategies, and it can minimise management expenditures.

Enhance Product and Services

The data of the CRM system is collected from various sources within the company. Improvement of products and services can be done based on customer feedback and opinion.

Integrate ERP

Strengthens business with ERP Systems

Automate your business along with CRM and ERP systems. You may rely on both systems to achieve a unified data model.

CRM Add-Ons

Create Genuine Connections with Leads with CRM Messaging

App power to your CRM system by automating messaging allowing for deeper engagement with customers via personalised text messages and campaigns. Automate your business along with CRM and ERP systems. You may rely on both systems to achieve a unified data model.

Save your organisation time and resources by automating communications that are triggered when a customer takes a specific action.

Take A Look

Companies That Use CRM Softwares

Why Choose Us

Professional ERP Software Engineers

Affordable Price

Flutter app development services offered by VeecoTech are affordable and fair, we want to help you create value that fits your budget.

Project Management

When you collaborate with VeecoTech, a project manager will aid you throughout the process to delegate tasks to designers, developers and copywriters.

Committed Team

Our team wants to give your idea wings, we dedicate our time to understanding what you hope to achieve with the project and work closely with you.

Solutions

VeecoTech CRM Platform Solutions

Be it financial services, hospitality, eCommerce, we got you covered! We can tailor-make CRM systems for various types of industries. Utilize the best CRM software to empower your business.

Financials

Ecommerce

Supply Chain and Manufacturing

Risk Management and Compliance

Procurement

Human resources

Companies That Trust Us

FAQ

Frequently Asked Questions

Find quick answers about CRM systems below. Need more details? Chat with our friendly team!

How long does it take to create a CRM system?

It usually depends on your CRM project requirement, complexity, and urgency. Nevertheless, we will try our best to meet the deadline you have in mind. Speak to us for a quote.

Is CRM essential for small businesses?

Yes, it has become a must-have tool for businesses to gain deeper customer understanding. Whether you’re a start-up or SME or MNC a CRM solution is essential to obtain better control and simplicity to multiple business tasks including marketing, sales, and customer support.If you’re looking for a flexible CRM solution to grow your business further,talk to us! Our professional team would love to hear from you and turn your idea into reality.

What are the differences between CDP and CRM platforms?

In some ways, the two systems are similar, yet their basic functions are different. Consumer Data Platform (CDP) refers to a consumer-centric data management platform. It is mainly used for the conversion of potential customers and the retrieving of regular customers.

However, customer relationship management (CRM) is to conduct customer relationship management through informatisation and data. It is mainly for sales and service departments to realize data informatisation and improve efficiency and sales. If you are interested in finding more about CRM systems, talk to us!

Want a streamlined CRM platform to empower your business?

Create exceptional customer experiences with a customisable CRM system!

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Enhance Customer Value with an Amazing CRM Platform