Technical Support | VeecoTech Careers Technical Support | VeecoTech Careers
Technical Support2023-03-31T10:25:59+08:00

Technical Support

Responsibilities :

tick   Manage domain registration, DNS configuration and technical auditing.
tick   Diagnosing and repairing faults related to website.
tick   Assist client’s in installing third-party plugin related issues.
tick   Troubleshooting for the corporate’s and clients’ websites technical issues.
tick   Following up with clients actively to ensure the issue is resolved.
tick   Provide regular maintenance and health check for the corporate and clients’ websites.
tick   Possess strong problem-solving and critical thinking skills to solve various technical issues.

Requirements :

tick   Candidate must possess at least Diploma/Bachelor’s/Professional Degree in Information Systems or Technology, Computer Engineering or equivalent.
tick   Solid understanding of WordPress CMS, web development, maintenance and technical support practices.
tick   Support areas include cPanel, network connectivity, PHP, MySQL (install/update), DNS and hosting package installation.
tick   Good strong problem-solving and critical thinking skills to solve various technical issues.
tick   Good written and verbal communication skills (English, Bahasa Melayu, and Mandarin).
tick   Good team player, positive attitude, and able to work independently with minimum supervision.
tick   Passion for technology and willingness to learn new skills.
tick   Fresh graduates are encouraged to apply.

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