SSF

SSF case study featured image
Project Info

Adapt to Changes in Consumer Behaviour with Interactive Elements

Client

SSF

Scope of Work

Brand IdentityCustomer Engagement PlatformInteractive Digital PublicationPromixity MarketingUser AuthenticationWebsite Design

Field / Industry

Furnishing & Household Items

The Source of Inspiration

Bracing the pandemic

Every business has been impacted during the pandemic including the furniture and home furnishings industries. Brick-and-mortar stores were forced to close, customers could not shop in person and that resulted in a digital shift in consumer buying behaviour.

With the professional eCommerce website we created for SSF Home users can visualise products online and SSF can attract potential buyers via online channels.

Get to Know SSF Home

With over 30 years of remarkable experiences, SSF Home sustains its competitive edge in the home furnishings sector with its uniqueness and signature home-living items. SSF became a one-stop world-class home living solutions provider that promotes creative lifestyle concepts in Malaysia.

Impressive E-magazine

The prolonged period at home makes consumers switch their buying behaviours to online as they can shop from the comfort of home. With the E-magazine, we integrated interactive elements such as visually interesting short videos as an engaging way to grab the viewer’s attention

The greatest features of the E-magazine are that viewers can check out the product information with just one click and even add the product to the cart easily! Without downloading any files, the E-magazine is fully accessible and responsive which allows online-savvy consumers to view it anytime they want.

Well-designed Website Interface

The greatest features of the E-magazine are that viewers can check out the product information with just one click and even add the product to the cart easily! Without downloading any files, the E-magazine is fully accessible and responsive which allows online-savvy consumers to view it anytime they want.

Bright and clear layout

Neatly organised

Professional images

Well-arranged navigation

Nurture Customer Relations

We designed a website where SSF can build customer relationships to the next level. For example, customers need to register when or upon purchasing online. Registering an account is needed for SSF customers to keep track of order status and keep in touch with SSF.

Since SSF has 42 showrooms in Malaysia, we provide convenience to SSF customers through the “Find the nearest showroom” function instead of letting customers spend time researching for the closest physical store.

Page Design

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About the Author

cherie

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